Carlos is a seasoned advisory board member and executive with 30+ years of experience in the Customer Experience / Customer Success area of high-performing global enterprise technology companies. Proven operator leading companies to the next level of growth leading P&L from $50m to ~$7 .0B in revenue. Strategic advisor to the C-suite and committed to building valuable alliances with cross-functional team through strong communication and solid consensus skills. Leading and transforming traditional business models to cloud-driven subscription / consumption financial models. Strong industry experience, solid network, on-shore/off- shore delivery models and leading teams up to ~2500+ experts.